$12,000 worth of medication had to be taken into the clinic and destroyed—all because the PBM sent the wrong dosage.

Laura was prescribed a regimen of drugs to treat her multiple myeloma. She was supposed to take it for three weeks, and then take a break for a week. After two weeks on the medication, Laura began exhibiting symptoms of toxicity, so her oncologist lowered her dosage.

Unable to be returned, the $12,000 worth of medication had to be taken into the clinic and destroyed.

However, her specialty pharmacy had already sent her another bottle of the medication in its initial, stronger dosage, to be used the following month. Unable to be returned, the $12,000 worth of medication had to be taken into the clinic and destroyed.

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Numerous instances are reported in which patients’ therapies have changed, but the specialty pharmacy continues to send the medicine anyway. For expensive anti- cancer drugs and therapies each wasted delivery can be worth tens of thousands of dollars. Each time, the medicine must be brought in and destroyed—a shameless waste of money, time and medicine.